We're based in Malacca, Malaysia. We respond to every email within 48 hours — usually faster.
Casino refusing to pay you? Withdrawal stuck? Bonus winnings voided? Use the case form — we have direct compliance contacts and 94% resolution rate.
Found a factual error? Want us to review a casino we haven't covered? Have evidence that an operator's terms have changed? This is where to write.
Working on a story about Malaysian iGaming? We share annonymised Trust Center data with credentialed journalists. Editor-in-chief Aaron Lim is available for interviews.
Operator partnerships are by application only. We require a valid licence (PAGCOR / Curaçao / Anjouan / equivalent), passing payout testing, and acceptance of our editorial firewall.
We hire experienced iGaming editors, developers, and ops specialists based in Malaysia. Send portfolio + credentials.
For Trust Center cases, use the dedicated case form — it captures the evidence we need.
AskProGambler
Jalan Kota Laksamana
75200 Malacca
Malaysia
Reg: 202101234567
Hours: Mon–Fri, 10am–6pm MYT